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Troubleshooting 404 Error in Ocean.io Domain Exclusion Process | Clay

Troubleshooting 404 Error in Ocean.io Domain Exclusion Process

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Hey team, I keep getting the same 404 error when trying to exclude domains I have already found using the Ocean.io company lookalike finder. Am I doing something wrong? Every time I enter "/" to add a column, the error comes up. https://app.clay.com/workspaces/438554/workbooks/wb_qeFtMaUnTrys/tables/t_gE8NqwqhyDfJ/views/gv_GAagui3RRc99

5 comments

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For excluding domains in the company lookalike finder, here's the correct way to do it: 1. Go to "Add Table" > select "Find Companies" 2. Use the dedicated "Exclude" section to select an existing table as your exclusion source 3. When entering domains to exclude, separate multiple domains with commasThe "/" character you're using might be causing the 404 error. Instead of using "/" to add a column, use the proper exclusion interface that was recently enhanced to make the process more streamlined.For best results when working with lookalikes: 1. Set up your filters first 2. Add your exclusions through the proper interface 3. Generate your results, which will automatically exclude matches based on your criteria Sources: Find Lookalike Companies with Ocean.io with Ocean.io Enhanced table exclusions, simplified email sequencers, Notion integration, Google Docs integration, and more! Find Company Lookalikes [Clay 101] - Clay University
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Was that helpful?
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Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Daniel A.
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Yeah this is exactly what I did already. Would appreciate human help
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Hi Daniel A.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: