Hey Clay S. i am running low on credits and my credits will be renewed on 3rd december. I have the 100k per month plan. I want to change to 50k credits a month an purchase today, so i have enough credits. Is that possible?
Yes, you can change your plan at any time! When you downgrade, you'll continue to enjoy your current plan's features and credits until your next payment due date (December 3rd in your case).Here's how to change your plan:1. Click Settings > Plans and Billing > Change Plan 2. Select either Monthly or Annual plan at the top 3. Choose your desired plan with 50k credits 4. Click Downgrade PlanJust note that when your billing cycle refreshes on December 3rd, your credit balance will be capped at 2x the monthly credit limit of your new plan (so 100k credits in your case). Sources: Change Your Plan, Cancel Your Plan, Restart Your Trial How can I change my plan? - FAQ | Clay.com Credit Rollover After Cancelling or Downgrading Subscription
Was that helpful?
Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Looks like you're still looking for help. Someone from our support team will jump in soon!
I want to downgrade to. 50k credits but buy them today.
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!