Is there a way to differentiate credit usage across teams. Example: We have a marketing team who bought a bunch of bulk credits and we have a product team that now wants to use credits. The product team is just doing research so their spend shouldn't be added to the marketing budget which is used in our CAC calculations. So when product uses credits and marketing uses credits we want it to show differently on invoices. Any idea if this is an option?
Currently, we don't have a built-in way to differentiate credit usage between different teams or departments on invoices. While you can check credit spend at a column level by right-clicking on a column and selecting "Run Info" to see the credits spent on that specific column, we don't yet support automatic table spend credit reports or team-based credit tracking.Since this functionality isn't available yet, you may want to request human support to discuss potential workarounds or to learn about our product roadmap for this feature. Sources: How Clay Credits Work Credits Calculator | Clay.com
ok can I speak to a human?
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Hi Justin, thanks for reaching out. Taking a look at this now! Unfortunately there's no way to set this up at the moment, but role based access controls are something our engineering team is actively working on so be on the lookout for announcements on this!
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!