is clay down?
is clay down?
is clay down?
Clay aims for 99.9% uptime and our API maintains the same reliability. [1] If you're experiencing issues, try clearing your browser cache and doing a hard refresh (Ctrl+Shift+R on Windows or Cmd+Shift+R on Mac) - this often resolves temporary performance issues.
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there is no problem with my browser
Got it. If it's not browser-related, there could be other factors causing performance issues. Clay maintains 99.9% uptime, but latency can occur with large tables, multiple simultaneous actions, or network congestion. [1]
Rate limits might also cause delays, especially with AI features or heavy processing. What specific issues are you experiencing - slow loading, errors, or something else?
it is not working
I need more details to help troubleshoot. Can you share:
What specific error messages you're seeing (click into any error cells for more details)
Which part of Clay isn't working - tables loading, enrichments running, etc.
A link to the table or page where you're seeing issues
This will help me figure out what's causing the problem.
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If you still need help resolving the issue with Clay not working, I’m here to assist. Would you like to provide more details about the problem you’re encountering so we can continue troubleshooting?
clay isn't opening
If Clay isn't opening at all, first try clearing your browser cache and doing a hard refresh.
Also check if JavaScript is enabled in your browser - Clay requires JavaScript to function properly. [1]
If that doesn't work, try using Sculptor (our built-in AI tool in the top-right corner) to help troubleshoot the issue further. Let me know if Sculptor helps or if you're still having trouble opening Clay.
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If you still need help with Clay not opening, I’m sorry for the inconvenience and here to assist further. Would you like to share more details about what happens when you try to open Clay so we can continue troubleshooting?