Could you please provide more details so I can assist you better?
I have a column with an AI agent, and I want this agent to check the values of different columns and compare their content to a company domain contained in another column. My problem is that some of the columns to be checked may be empty (which could be expected), causing the enrichment process to fail because it considers the missing values as an issue (the company domain is never empty). Is there a way to instruct the agent to simply skip empty values? I have tried different prompts and used generative AI, but I keep encountering the same issue.
You can handle empty values in two ways: 1. Use the "Required to Run" toggle in the Prompt Editor: • Open the Prompt Editor for your AI enrichment • Find the columns you want to check • Toggle off "Required to Run" for those columns • This will make the AI skip cells when the referenced fields are empty 2. Set up a Conditional Run: • Click on "Run Settings" and then "Conditional Run" • Use the AI to generate a formula that only processes rows where your target columns contain values • This ensures the enrichment only runs when necessary and skips empty valuesThis approach will help optimize your workflow by only running enrichments when the required data is present, saving credits and avoiding errors from empty values. Sources: AI Formulas + Conditional Runs [CRM Enrichment] - Clay University Referencing dynamic data from other columns | Documentation | Clay University DropContact integration overview | Documentation | Clay University
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