Will My Credits Roll Over If I Downgrade My Plan?

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Hey Clay S. if I downgrade my plan, will all the credits that I have with me will be rolled over to next month. I am on $800 month plan and have 30k credits left but want to shift to $229 plan for a month, will 30k credits still remain with me ?

4 comments

Clay
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When you downgrade, your 30,000 credits will remain on your account until the end of your current billing cycle. However, once your billing cycle refreshes and you switch to the $229 plan, your credit balance will be capped at 2x the monthly credit limit of your new plan. This means you'll have one month to use the excess credits before your balance gets reduced to the rollover limit of the new plan.
Sources: Credit Rollover After Cancelling or Downgrading Subscription Credits | Documentation | Clay University
Bhavik P.
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let us say if my plan is getting refreshed tomorrow for new billing cycle where I am downgrading, the credits will not be 30k but 2x of the new plan right ?
Clay
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Yes, exactly. When your billing cycle refreshes tomorrow and the downgrade takes effect, your credit balance will be capped at 2x the monthly credit limit of your new $229 plan, not your current 30,000 credits. Your 30,000 credits remain until the end of your current billing cycle, but once the new billing cycle starts with your downgraded plan, the credit balance gets reduced to match the rollover limit of the new plan.
Sources: Credit Rollover After Cancelling or Downgrading Subscription Credits | Documentation | Clay University
Channeled
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