Home
Events
Groups
Members

01 Watercooler
02 Bugs
02 Starting with Clay
Clay Announcements
Clay Support
Discuss Anything
Feedback & Requests
Gtm Career Advice
Introduce Yourself
Member Spotlight
Share Content and Events
Share Full-time Jobs
Share Part Time Jobs
Share Tables, Tools, and Workflows

Community Guidelines

Powered by Tightknit

Account Locked for Fraud Protection: Login Issues Explained

·

·

Whenever I try wanna log in after I created an account it always says "Your account has been temporarily locked for fraud protection"

Account Locked for Fraud Protection: Login Issues Explained | Clay

6 comments

· Sorted by Oldest

Channeled
APP
·
·
Your account has likely been locked as part of our enhanced security measures to prevent spam usage of free trial credits. While we understand this can be frustrating, these measures are necessary to protect our platform.
Channeled
APP
·
·
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Mahtab N.
·
·
I never violated any of the policies as I can assume. but, I tried with another account but I couldn't get in
Mark L.
·
·
I've just unlocked for you – thanks for letting us know. We've seen increased spam on free trials, so we've tightened security measures to detect this as we grow. Appreciate your patience as we work to improve security. You should be all set, but please keep in touch with any questions as you go along. We'll be here to help. Cheers -Mark
Channeled
APP
·
·
Hi Mahtab N.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
·
·
Thank you so much for sharing your feedback Mahtab N.!