Issue Finding Company Contacts: Limited Results on Trioltd.com

Hello 👋 We have an issue when tryin to find people from the companies. For example, I was searching for contacts from https://www.trioltd.com/, and it showed me only 1 contact. I checked their LinkedIn they had way more contacts. Tries to use filters for seniority level, position, removed them completely, nothing changed. I didn't put any limits for results, tried to setup a limit of 5, still didn't work. Is there any solution for this?

16 comments

Bruno R.
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Hi Anahit, thanks for reaching out. Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1730469600&signature=40f6f8a0e3416e9d86db7cac956babb89341f8d0c3032a399bf0e671d37ff31b&req=dSEgF85%2FmohWX%2FMW1HO4zYTywSv4AJ4Q2BKsam%2FhVPuemw%3D%3D%0A
Gautam K.
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Are you looking for specific job title or in general everyone from the company? I can see total of 52 people after putting https://www.trioltd.com/ as company
Bruno R.
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Just the table where you initiated the search and found the yield below expectations will suffice!
Anahit
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I can send you the job titles filers I was using
Anahit
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https://app.clay.com/workspaces/405515/workbooks/wb_mQthxjoShAco/tables/t_eZkxEPG9m59x/views/gv_58tuH9kSPJDc
Anahit
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this is the table
Anahit
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Gautam K. I am searching for senior level people. I have the following titles: President, CEO/Owner, CFO, CIO, Chief Information Officer, Director of Safety, Chief Innovation Officer, VP of Technology, Senior Project Manager, Superintendents, Controller, VP of Operations, Director of Operations
Gautam K.
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i think the table you have shared is private
Gautam K.
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I'm not able to access it
Anahit
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I am using company data, so I wouldn't like to share the table publically. If you can assist otherwise I would be gratfeul
Gautam K.
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titles which you are choosing to create the table it is not matching with the dataset most probably the provider does not have such correct data for this smaller company as I checked https://www.trioltd.com is showing total of 52 rows of data without any filter meanwhile on linkedIn it shows company is among 201-500 employees.
Gautam K.
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so apparently provider does not have complete data here
George D.
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Hey there Anahit thanks for reaching out, to provide a bit more context on the Find People results: Clay does not receive data directly from LinkedIn, but rather integrate with multiple data providers that provide company/people data. The data you can access from our third-party data providers may include data that can also be found on LinkedIn. If you're looking for this type of data, we recommend starting with the "Find People"/"Find Company"/"find people from sales nav" sources. Some people data results appear more in LinkedIn rather than Clay, primarily because we don't use your live login session to get company/contact data and profiles that are restricted or set to private may be missed. Sales Nav has access to private profiles which is also why you might find more results here. Results from the people search typically get impacted by the following instances: 1. Inputting semantic search parameter instead of syntactic search: A limited set of job title keywords are applied to the role being targeted. Our search algorithms are based on syntactic search which means you must put every variation of the keywords you're looking for (ie CEO and Chief Executive Officer). When this happens, some matching profiles may be missed because they were not included in the search query. Sales Nav is able to do semantic search which is also helpful. 2. Mapping the wrong inputs in the people filters. For example, not mapping LinkedIn urls from the company table to run the search. 3. Search limits applied to the people search. This reduces the number of records that can be imported from a search. 4. Private profiles: As mentioned above our data providers use a multitude of ways to access people and company data. For the most part though, we don't use your cookie/login data. This means that we could miss some information here and there, especially if there are privacy restrictions in place for certain profiles. This would mean that your logged in profile has access to it, but our data providers may not. Sales Nav has access to private profiles which is also why you might find better data quality results here. All this being said, we're continuously working on improving our search algorithm/building the best growth tool possible and are always looking for feedback! Also happy to take a look at your current search parameters in your table and make suggestions where needed.
Anahit
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thank a lot for the help!
Channeled
APP
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Hi Anahit! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
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Thank you so much for sharing your feedback Anahit!

Issue Finding Company Contacts: Limited Results on Trioltd.com | Clay