Improve Response Time for Chat Support Queries

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Hi Clay Support team the response to chat support queries has been very slow and this is extremely frustrating..appreciate it if we can have a faster TAT to resolve customer queries due to which campaigns are suffering? can someone get back to the query i had raised from my account under mail id varun@atozwmc.com ?

2 comments

· Sorted by Oldest

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We understand your frustration with slow response times, and we're committed to improving our support process. To address your specific query, we recommend checking your Instantly account for any updates, as sometimes integration issues can appear as failures even when updates are occurring. To ensure a faster resolution, could you please provide more details about the specific campaign issues you're experiencing? This will help us better understand and address your concerns.
Channeled
APP
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Channeled
APP
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We understand your frustration with slow response times, and we're committed to improving our support process. To address your specific query, we recommend checking your Instantly account for any updates, as sometimes integration issues can appear as failures even when updates are occurring. To ensure a faster resolution, could you please provide more details about the specific campaign issues you're experiencing? This will help us better understand and address your concerns.
Channeled
APP
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