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02 Support

Troubleshooting CSV Import Error Across Multiple Networks

Avatar of Fahad T.Fahad T.
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facing csv import error, changed multiple networks still the same, even with other team member account.

7 comments

  • Avatar of Tanvi R.
    Tanvi R.
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    Hey Fahad, thanks for reaching out! We're experiencing a bug that's causing decreased performance across multiple Clay workspaces. Our engineers are on top of fixing this right now and it should be resolved soon. Will keep you posted with updates as we know more!

  • Avatar of Fahad T.
    Fahad T.
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    thanks

  • Avatar of Tanvi R.
    Tanvi R.
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    Hey Fahad, just heard back from the team that the bug was addressed and performance should be back to normal in Clay. Could you try again and let me know if you're still experiencing issues?

  • Avatar of George D.
    George D.
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    Hey there - thanks for your patience. We've fixed the issue and are continuing to monitor to ensure performance is back to normal. Please let us know if you have any questions!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Fahad T.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Fahad T.
    Fahad T.
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    It worked, thanks a bunch

  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback Fahad T.!