Troubleshooting Heyreach Integration Issues in Clay | Clay

Troubleshooting Heyreach Integration Issues in Clay

I'm pretty new to Clay, but I'm doing Clay integration with Heyreach, got the table already in Clay but when I'm doing the enrichment for Heyreach it keeps failing says 'Failed to create column' any idea how to solve this or what am I doing wrong? Thanks in advance!

5 comments

Channeled
APP
·
·
When encountering a "Failed to create column" error with HeyReach enrichment, there are a few key things to check: 1. Make sure you've properly added your HeyReach API key to Clay. You can find this in HeyReach under 'Integrations > HeyReach API'. 2. Check your enrichment panel's Body section for these common issues: • Ensure all keys are surrounded by double quotes • Verify that keys are properly separated by commas • Check for any extra spaces or hidden characters • Make sure your custom field names exactly match those in your HeyReach sequencesIf you're still having trouble, try copying your Body JSON into a text editor to check for any hidden characters or formatting issues. Sources: FAQ: Why am I seeing the "failed to parse body" error when using the HTTP API enrichment? HTTP API - Clay University HeyReach - Clay University
Channeled
APP
·
·
Did that answer your question?
Channeled
APP
·
·
Hi Kenny D.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Kenny D.
·
·
Still cant create the column
Channeled
APP
·
·
Before creating columns with HeyReach enrichment, make sure you have completed these essential requirements: 1. Verify you have an active HeyReach campaign created - you cannot create new campaigns directly in Clay, and every HeyReach integration requires an existing campaign. 2. When setting up the enrichment panel's Body section, check for these common issues: • Double quotes must surround all keys • Keys need proper comma separation • Remove any extra spaces or hidden characters • Try pasting your Body content into a text editor to check for formatting issuesIf you're still experiencing issues after checking these requirements, please share your Body section content so we can help identify any specific syntax problems. Sources: HeyReach - Clay University HTTP API - Clay University