Importing Contacts from Close to Clay: Need Help with Issues

hey folks, i'm running into problems importing my contacts from close into clay. here's what i'm trying to do: create a new table -> pick "import contacts from close" in integrations -> add to new table what i'm trying to end up with is a table with one row per contact in close. instead, i end up with a blank table when i do this (screenshot below). any suggestions on what i'm doing wrong?

7 comments

Shreya R.
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Shreya R.
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i saw some older threads with suggestions for making sure the objects being imported from close are contacts and leads, which is already ok for us
Shreya R.
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link to table -> https://app.clay.com/workspaces/352199/tables/t_T7AQVC4sRysj/views/gv_Y6YbvFp9nq5b
LuisArturo
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Hey there Shreya thanks for reaching out, just to confirm here that you are trying to pull in existing leads from Close into the table correct? The way the "Import Contacts from Close" works is that it will only pull in new leads that are added to your Close CRM and it will not pull in any existing ones. To get existing leads into Clay from Close you would have to use a Webhook to get the existing leads into Clay. You can learn more about Webhooks from this document. https://docs.clay.com/en/articles/9730014-import-data-to-clay-using-webhooks
Channeled
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Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
Channeled
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
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Hi Shreya R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: