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Request to Extend Client's Trial Period for Activation

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hey team, I need to extend the trial period for a client while they get their corporate credit card to activate the full plan. can you please help me with that?

Request to Extend Client's Trial Period for Activation | Clay

5 comments

· Sorted by Oldest

Channeled
APP
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We offer a one-time self-serve trial extension that you can use for your client. Here's how to do it: 1. Ensure your client is logged into their Clay account. 2. Have them visit this link: https://app.clay.com/extend-my-trial/ This will give them an additional 2 weeks to use the trial. They may need to refresh their page after extending to see the update. If the self-serve option doesn't work, you can request human assistance to verify if they're eligible for a one-time trial extension. To do this, click on "Talk to a person" in this chat.
Stefano (Clay)
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Hi, I will be happy to provide an extension, please let me know what account you would like for me to extend the trial for.
Edmund Carroll
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Hi Stefano - Its for https://app.clay.com/workspaces/566593/workbooks/wb_8hG2RdDsmQcD/tables/t_0svhzcyiv6P8bxEmJpd/views/gv_XDwndaobBdCV I believe that is account 566593?
Edmund Carroll
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Thank you!
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.