Hi Clay Team. My org is bringing Clay on to our techstack but we need a point-of-contact for invoicing. Can anyone put me in touch with someone who can help with that?
I understand you're looking for a point of contact for invoicing. While I can't provide a direct email, I can certainly help you get in touch with the right person. For invoicing matters and other account-related questions, the best way to get assistance is to request to speak with a human representative. You can do this by clicking on the "Talk to a person" option in this chat. They will be able to connect you with the appropriate team member who can help with your invoicing needs.Is there anything else I can assist you with regarding Clay or your organization's implementation? Source: Where can I get customer support? - FAQ | Clay.com
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Talk to a human please :)
Hey there - how can I help?
Hi George, my team is looking to bring Clay onto our techstack, but our procurement procedure requires a POC for invoicing. Can you connect me with someone who fits that description?
Unfortunately we don't offer custom invoicing unless you're considering an enterprise plan which usually starts at ~50k. Are you able to pay with a credit card?
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
Thanks George! quick question while i have you here: In the trials, I've been able to connect Clay to Hubspot, import contacts/lists, and create/update objects in Hubspot as well. can you confirm this integration/enrichment feature is ONLY available in the Pro plan? I would not be able to update objects in Hubspot with the explorer plan?
Has the CRM integration always been part of the Pro plan? Was it ever included in the other tiers?
Hi Kunwarbir, thank you for reaching out, taking over for George.
Usually, we only offer CRM integrations on the Pro plan, as you can see on our pricing page. However, I am happy to temporarily activate this functionality so you can explore using it with Clay. This will allow you to use CRM integrations for one month, until the 6th of March. I will go ahead and activate this feature for you now. Let me know if this helps!
Hi, quick follow-up, could you please confirm that your Clay account is linked to the email kunwarbir.singh@outlook.com? Or are you looking to have the CRM feature enabled on a different account. Please let me know so I can proceed with the activation :)
Hey Stefano, appreciate that offer! this email is my personal, not the work email I'm currently trialing. that email is kunwarbir.aneja@xnurta.com in terms of tiers- is there a world in which we can customize our contract to include the CRM integration? Happy to chat with you offline or over a call
Unfortunately, we do not offer custom plans with just the CRM integration, however.
Understood, for more context and clarity, I'm looking at the Starter or Explore annual plan. would it be possible to pay extra for a CRM integration addon?
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
We haven't heard back from you in a bit, so we're going to go ahead and close things out here.If you still need some help, just reply back here and someone from our team will be in touch!
Hi Kunwarbir A.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: