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Issues Sending Leads to Smartlead: Need Assistance

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Hi Have been trying to send leads to smartlead since yesterday but it doesn't work

  • Avatar of Channeled
    Channeled
    APP
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    There could be several common reasons why your leads aren't being added to Smartlead: 1. Duplicate Protection: If "Allow Duplicates" is turned off in your Smartlead settings, the system won't add or update duplicate leads. 2. Blocked Lead Status: If the leads are already blocked in your account, they won't be processed. 3. Account Limit: You may have reached your account's lead limit. In this case, no new leads can be added until the limits are increased or adjusted.To troubleshoot, please: ** Check your Smartlead account settings for duplicate lead permissions ** Verify if any leads are blocked ** Review your account limits ** Ensure you're following the correct steps for adding leads through the "Add Lead to Campaign" integration Source: Smartlead integration overview | Documentation | Clay University

  • Avatar of Channeled
    Channeled
    APP
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    Is that what you were looking for?

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    Channeled
    APP
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    Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

  • Avatar of Muhammad S.
    Muhammad S.
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    I assume there might be stale data in your table you can click in the red highlighted area and then click on rerun this cell:

  • Avatar of Jav
    Jav
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    I got it

  • Avatar of Jav
    Jav
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  • Avatar of Jav
    Jav
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    How can I run in bulk because that doesn't work

  • Avatar of Muhammad S.
    Muhammad S.
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    Cant run in bulk for stale data, there is a column that caused this data to get stale, maybe you need to run that column again

  • Avatar of Jav
    Jav
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    I see

  • Avatar of Jav
    Jav
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    Fixed, thanks

  • Avatar of Bo (.
    Bo (.
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    Amazing to hear ! Thanks for the help Muhammad

  • Avatar of Channeled
    Channeled
    APP
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    Hi Jav! This thread was recently closed by our Support team. If you have a moment, please share your feedback: