There could be several common reasons why your leads aren't being added to Smartlead: 1. Duplicate Protection: If "Allow Duplicates" is turned off in your Smartlead settings, the system won't add or update duplicate leads.
2. Blocked Lead Status: If the leads are already blocked in your account, they won't be processed.
3. Account Limit: You may have reached your account's lead limit. In this case, no new leads can be added until the limits are increased or adjusted.To troubleshoot, please: ** Check your Smartlead account settings for duplicate lead permissions
** Verify if any leads are blocked
** Review your account limits
** Ensure you're following the correct steps for adding leads through the "Add Lead to Campaign" integration
Source:Smartlead integration overview | Documentation | Clay University
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