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Fixing Google Docs Link Issues with Clay Integration

Avatar of Danilo W.Danilo W.
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Hi, I'm having this problem: I'm trying to link my Google Docs account to Clay, but when I try, Google blocks the app. Is there a way to fix this so I can properly link my Google Docs account to Clay?

6 comments

  • Avatar of Channeled
    Channeled
    APP
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    To resolve the issue with Google blocking the app when linking your Google Docs account to Clay, follow these steps: 1. In a Clay table, click "Add enrichment" and search for "Google Docs". 2. Under "Integrations", select one of the Google Docs options. 3. In the modal, click "Select Google Docs account". 4. If you haven't connected your Google Docs yet, click "+ Add account". 5. Go through the authentication process carefully. If you're still experiencing issues after following these steps, please request human assistance by clicking on "Talk to a person" for further support.

  • Avatar of Danilo W.
    Danilo W.
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    This is what I'm doing but the error still persists.

  • Avatar of Bo (.
    Bo (.
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    Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!

  • Avatar of Tomi F.
    Tomi F.
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    I’ve heard back from our engineering team and can confirm that we’re adding this issue to our backlog. For greater context, our product team prioritizes bugs based on the severity of the issue and how widespread of an experience it is with customers. To set expectations, items like this may not be addressed for some time. The timeline is based on the team's current existing set of work and upcoming feature releases, all subject to change. So what happens now? Now that your issue has been logged, I will tentatively mark this as closed. Please note that I will reach out to you as soon as I receive any new information about this bug. If you don’t hear from me, then the engineering team is still working on it. As soon as there's an update, this conversation will automatically re-open on my end and I will follow up with you. Do you have any further questions before I step away from this conversation until I have an update for you?

  • Avatar of Channeled
    Channeled
    APP
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