Hey, Is it possible to interrupt the annual subscription?
Yes, you can cancel your annual subscription at any time. Go to Settings > Plans and Billing > Cancel Plan. When you cancel an annual plan, you retain access to all remaining credits until the contract period ends, since these credits are provided upfront. You'll enjoy your plan's features until the next payment due date, then you'll be moved to the free plan.
so, If I had an annual started in June 2025 and I cancel it in July 2025, then it will run until June 2026?
Yes, exactly. When you cancel an annual plan, you retain access to all remaining credits until the contract period ends. You'll enjoy your plan's features until the next payment due date, then you'll be moved to the free plan. So your June 2025 annual subscription would continue running until June 2026 even if cancelled in July 2025.
What if I want to upgrade from Explorer Annual to Pro Annual? Is it possible?
Hey Andriy! We're so excited you're thinking about upgrading! To do so, you can follow the following steps: 1. Go to Settings: Click your profile picture in the top-right corner and select "Settings" 2. Navigate to Billing: In the left sidebar, go to "Plans & billing" 3. Change Plan: Click "Change plan" 4. Select Pro Plan: Choose the Pro Annual plan and review the details 5. Confirm Upgrade: Click "Upgrade" and your new plan will activate immediately
