Handling Google Search Tool Errors in MD Practice Queries

Abhilash Rout · 2025-10-14 11:06:17.012572+00

What should I do, when I get such errors under Steps taken Searched Google with query ""Joanna Wolicki-Shannon Md Practice" "NC"". The results are: {"message":"Error using the Google search tool. The request failed.","errorType":"ToolExecutionFailure"} Shouldn't the system retry?

Handling Google Search Tool Errors in MD Practice Queries | Clay

11 comments

· Sorted by Oldest

Clay Support
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When you encounter a "ToolExecutionFailure" error using the Google search tool in Clay, try clearing your browser cache and refreshing the view to resolve temporary issues . Clay is actively deploying features like retries and smarter pacing to reduce such errors and improve stability, but automatic retries may not always occur yet . For more robust error handling, consider using custom waterfalls to set up fallback enrichments, so if one search fails, another can run as a backup [1]. If errors persist, you can retry the failed step manually [2].
Clay Support
APP
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Did that answer your question?
Clay Support
APP
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If you still need help resolving the "ToolExecutionFailure" error or setting up fallback enrichments, I’m here to assist. Would you like to provide more details about what you’re trying to achieve so we can continue troubleshooting?
Michael Slawson
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Bo (Clay) we are having an uptick in the same issue when trying to search for linkedinurls using claygents
Clay Support
APP
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"ToolExecutionFailure" errors when searching for LinkedIn URLs with claygents can increase due to rate limits, heavier prompt usage, or system stability measures. Recent updates have made Claygent more conservative with token usage to minimize failures, but this can also lead to more frequent rate limiting. To address and prevent these errors:
Monitor which columns are experiencing frequent rate limit issues, as newer columns are more affected.
Break large data requests into smaller batches.
Ensure your search queries are specific and well-defined.
Check your network connection stability.
Clay is deploying features like retries and smarter pacing, but automatic retries may not always occur yet.
If errors persist, retry the failed step manually and consider optimizing your prompts and workflow for efficiency.
Clay Support
APP
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Is that what you were looking for?
Michael Slawson
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no please flag this for the support team
Clay Support
APP
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I understand your frustration, and I’m routing you to our human team now for further assistance.
Intercom
APP
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Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Michael Slawson
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·
https://app.clay.com/workspaces/463550/workbooks/wb_0t2hpwaqgzPAopzxENi/tables/t_0t43b7kXwYQH4jsYQnw
Bo (Clay)
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Abhilash - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
1

Clay Support
APP
·
·
When you encounter a "ToolExecutionFailure" error using the Google search tool in Clay, try clearing your browser cache and refreshing the view to resolve temporary issues . Clay is actively deploying features like retries and smarter pacing to reduce such errors and improve stability, but automatic retries may not always occur yet . For more robust error handling, consider using custom waterfalls to set up fallback enrichments, so if one search fails, another can run as a backup [1]. If errors persist, you can retry the failed step manually [2].
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
If you still need help resolving the "ToolExecutionFailure" error or setting up fallback enrichments, I’m here to assist. Would you like to provide more details about what you’re trying to achieve so we can continue troubleshooting?
Michael Slawson
·
·
Bo (Clay) we are having an uptick in the same issue when trying to search for linkedinurls using claygents
Clay Support
APP
·
·
"ToolExecutionFailure" errors when searching for LinkedIn URLs with claygents can increase due to rate limits, heavier prompt usage, or system stability measures. Recent updates have made Claygent more conservative with token usage to minimize failures, but this can also lead to more frequent rate limiting. To address and prevent these errors:
Monitor which columns are experiencing frequent rate limit issues, as newer columns are more affected.
Break large data requests into smaller batches.
Ensure your search queries are specific and well-defined.
Check your network connection stability.
Clay is deploying features like retries and smarter pacing, but automatic retries may not always occur yet.
If errors persist, retry the failed step manually and consider optimizing your prompts and workflow for efficiency.
Clay Support
APP
·
·
Is that what you were looking for?
Michael Slawson
·
·
no please flag this for the support team
Clay Support
APP
·
·
I understand your frustration, and I’m routing you to our human team now for further assistance.
Intercom
APP
·
·
Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Michael Slawson
·
·
https://app.clay.com/workspaces/463550/workbooks/wb_0t2hpwaqgzPAopzxENi/tables/t_0t43b7kXwYQH4jsYQnw
Bo (Clay)
·
·
Abhilash - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
1