Issue with Google Sheets and Clay Integration: Line Items Overwriting | Clay

Issue with Google Sheets and Clay Integration: Line Items Overwriting

so we're facing an issue with Google sheets <> Clay integration. The line items are getting overwritten on the same row. I have attached a recording showcasing the issue, pls help on this So I created another sheet in the same workbook and tried to push from clay, but the issue persists.

14 comments

Channeled
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Akil M.
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https://app.clay.com/workspaces/215489/tables/t_b5ZKgmVSRtpM/views/gv_BpHVVpGeiz2D
Bruno R.
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Hi Akil, thanks for reaching out. I tested the enrichment on my end and was able to run it correctly. The issue here seems to be related to the format of the google sheets you're pushing your data to. Can you give all clay.com email addresses access to your sheet and send me the link to your table so we can take a closer look?
Channeled
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
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Hi Akil M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Akil M.
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Hey team, kindly share the email IDs here or in DMs so that I can give access to the sheet. We've not changed the format of the sheets. Its the same for all other sheets and those are working fine. Could you pls help us on this. Thanks! 🙂
Bruno R.
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Hi Akil, happy to help here! Can you set your share permissions to "anyone with a link" for me? You can find this setting in share settings of your GS sheet: https://downloads.intercomcdn.com/i/o/1179220514/903a7862916cc08f2aeff2c4/CleanShot+2024-09-13+at+11_23_13%402x.png?expires=1726243200&signature=d07286dafb531d8fce7761f5d6ed865ac9d618b4c52746d7d7553a2dc0a6f816&req=dSEgH8t8nYReXfMW1HO4zVSznbQRf%2FvR3TEQ5DAJhCWDwyJyYBZhDlxRzdg9%0AYzJN%0A
Channeled
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Hi Akil M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Akil M.
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I've DM'ed you the link of the sheet. Pls let me know if its opening
Akil M.
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Bruno R.
LuisArturo
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Hey there Akil jumping in for Bruno, he did receive the document but is receiving a message telling him to request access to it.
Channeled
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.