Connecting with Clay Bot App Developers for Insightful Discussion

I'm curious to be connected with the folks at Clay that built the Clay Bot App (or what software is white-labeled). Hoping to talk to a human on this one!

12 comments

Channeled
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Bo (.
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Hey, thanks for reaching out Jared - Can you clarify which bot you're referring to?
Jared N.
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I think it might be channeled. The one that read my message in the 002___support channel (that I just sent), and then responded with "looks like you need a human" of sorts. Previously it used to link to past community message threads as potential solutions, and now leverages LLMs + internal knowledge.
Jared N.
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Bo (.
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I see - Yes you can reach out to them they're a very amazing company !:)
Jared N.
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Bo (. – thanks for confirming it is channeled. Curious to learn more re: integration requirements + automated answers being sent through from your perspective if you could ever spare the time.
Bo (.
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It's a different company than us. You can see it here: https://www.withchanneled.com
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Jared N.
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Thanks. Have a great holidays/weekend Bo.
Bo (.
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You tooooo!!! - Happy Holidays 🎅🎄
Channeled
APP
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Hi Jared N.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Jess B.
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Jared N. hey! Jess, head of CX here at Clay. We use Intercom’s Fin for our bot responses you see here in addition to channeled for automating messages in slack. Feel free to DM me and George D. if you’d like to chat about any of this further :)
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Jared N.
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All resolved. Thanks Clay App.

Connecting with Clay Bot App Developers for Insightful Discussion | Clay