Issues with Clay's Find People Function in Sales Navigator | Clay

Issues with Clay's Find People Function in Sales Navigator

I am trying to find people through an external sales nav link. I set the filters on sales nav and then get 1k+ results. When I put the link with the search into the clay "find people" function, it pulls a list mostly of irrelevant leads of 2474 profiles.

6 comments

Channeled
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There are a few reasons for the discrepancy you're experiencing: 1. Sales Navigator limits: Sales Navigator only allows viewing up to 2.5k leads or 100 pages. This limit affects our data partners as well. 2. Import limits: When using a Sales Navigator URL in Clay, you can import up to 2,500 results per source. 3. Filter restrictions: The discrepancy might be due to limits applied in your search filter, such as restricting the number of leads per company. To improve your results: 1. Split your Sales Nav lists using headcount, seniority, or location. 2. Add separate Sales Nav links to a spreadsheet and import them separately. 3. Check and adjust your search filter settings before importing. If you need more assistance, please request to talk to a person in this chat.
Tahir A.
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The results from the link should be between 1001-1500 so nowhere near the limit. The issue is that it still uploads 2.5k accounts despite the filters so it is not reading the filtered search I put in properly
Channeled
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I apologize for the inconvenience you're experiencing. The issue you're describing isn't typical, as Clay should respect the filters set in your Sales Navigator search. Here are a few things to check: 1. Ensure you're using a Sales Navigator search URL, not a saved list URL. 2. Double-check that your filters are correctly applied in Sales Navigator before copying the URL. 3. Try recreating the search in Sales Navigator and generating a new URL. If the problem persists after these steps, it may be a technical issue on our end. In that case, please request to talk to a person in this chat for further assistance. They can investigate the specific details of your search and help resolve the issue.
Tahir A.
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LuisArturo
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Hey there Tahir thanks for reaching out, sorry for the delay here, do you mind sending the link (url) to the table so we can take a look?
(52 kB)
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