Hey guys, Google Sheets resulted in error in thousands of rows in this table - can you check what's the root cause? https://app.clay.com/workspaces/105783/workbooks/wb_uDC7scm3BYsj/tables/t_PdPF9mgTN8fm/views/gv_CxpxXE8AeMUt
Hi Leon! Happy to help! It seems the errors are related to Google's rate limits. Google API is known for its low rate limit, around 60 requests per minute per project, so this is completely normal. Unfortunately, there’s not much we can do to increase that limit. A great way to work around this is to choose a certain number of rows at a time. Alternatively, have you considered using no-code databases with more flexible API limits? Here are a few options that I would recommend: - NocoDB - Seatable.io - Baserow.io - Gigasheet - Airtable - Xano (more technical) - Supabase (more technical) Additionally, some of these solutions can also be self-hosted. Let me know and I'm happy to recommend a self-hosting solution. Hope this helps! :) Let me know if you need more help! https://downloads.intercomcdn.com/i/o/w28k1kwz/1241725707/6a9411c958f56532f58084e173a1/CleanShot-2B2024-09-16-2Bat-2B_215k8S6miH-402x.png?expires=1730898900&signature=15dbd7bd326da18ebadef9975d8251bfda8dcb0d1a1d6c886596dd0d5290f13e&req=dSIjF858mIZfXvMW1HO4zZvp72allQFXN5E09GYzYYXtS6Cfo98QUuFnZ6D%2F%0AAa8T%0A https://downloads.intercomcdn.com/i/o/w28k1kwz/1241725708/26a9b948c0c7ac0326761457cf43/CleanShot%2B2024-10-04%2Bat%2B17_28_06-402x.png?expires=1730898900&signature=342b6602c3602ea0ced7aeb9855fd6d641a385c86a489324c8568c58c79fa0d5&req=dSIjF858mIZfUfMW1HO4zWUdwYrrI3nH0BYgmJE2QqLnZkx14AOX1s%2BV8pAY%0Ayi%2B%2B%0A
Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Hey Daniel, would you be able to tell me why google sheets api returns error after waiting in queue for a long time vs e.g. HubSpot that can manage multiple rows without erroring. Do you have any documentation around what constitues an error vs retrying vs not run? I'm trying to work with the inherent limitations and it would be useful to understand how they work on the backend in clay
Hi Daniel, Thanks for your question! Could you share the table URL with us so we can take a closer look? Here’s some context about why this might be happening: Google Sheets API has stricter rate limits compared to some other integrations like HubSpot. When processing large volumes of data, the API may time out or hit these limits, causing errors after long queue times. HubSpot, on the other hand, is optimized to handle bulk operations more efficiently, which is why it may manage multiple rows without issue. If you’d like, I can also share details about what constitutes an error, a retry, or a non-run. Let me know, and I’d be happy to help further! 😊
is Bo a bot?
Hehe, I wish I was! 😎 Happy Saturday! I’m not able to see the error on the backend right now, but I’ll need to check with our team to get more details on this. I’ll keep you updated!
no need to run these rows, just need to learn what triggers errors with google sheets integration if possible
In the meantime, I’d suggest letting it run for a while since Google Sheets has a very slow rate limit. This might resolve the issue over time. Apologies for the inconvenience!
Got it! I’ll wait to hear back from the team before responding, as I’m not entirely sure why these errors are happening at the moment. 😊
yeah see I don't get why some integrations in clay can auto rerun and all is gucci while others seem to crash. Maybe that's ludicrous to ask for internal docs on that but do you have any sense on why auto-rerunning columns only work with certain integrations?
The auto-update might be off on those that aren't running. There's two auto-update. One for the table, and one for each integration, you can still turn off integrations alone. That might be why. Which columns would you say you're having issues with? https://downloads.intercomcdn.com/i/o/w28k1kwz/1245982010/de5de2be7ff32b5d7d94ef8c6f5f/CleanShot+2024-11-09+at+_39r1hiMkRC%402x.png?expires=1731183300&signature=bab8899104032f9d8f4a19ce5b3694ce1deabb958e943dd06bdb1ca1b53137b1&req=dSIjE8B2n4FeWfMW1HO4zd1pkG4bCctbopket001n0UQ4CJiRZHWM3tL%2BH7e%0AipyW%0A
yeah the conditions are met for all and auto-update is on, howver once a column errors it won't rerun after some time with google sheets
You're right, auto-update won't re-run errored row automatically. They need to be re-updated or have their dependencies updated with the auto-update on so it re-runs!
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