Issue Encountered with Enrichment Search Function Changes

Harvey Le (C17 Labs) · 2025-04-21 19:19:48.91513+00

Not sure if you guys just changed the enrichment search function but ran into an issue:

Issue Encountered with Enrichment Search Function Changes | Clay

10 comments

· Sorted by Oldest

Channeled
APP
·
·
We haven't recently changed our enrichment search function. However, if you're experiencing issues with an enrichment not running, there are a few things you can try: 1. Double-click on the row. If it shows "waiting for its inputs," click "re-run this cell." 2. Alternatively, toggle the auto-update off and on again, then accept the run prompt. This will update all rows. 3. If you're using the "Find local businesses" feature and want to stop it, look for a "stop updates" button at the bottom left of the screen. If these steps don't resolve your issue, please provide more details about the specific problem you're encountering. If you need further assistance, you can request human support by clicking on "Talk to a person."
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Summiya
·
·
where did yu saved your template? if you have saved your template in claygent,then goto claygent then browse template ,you can find your template there
Harvey Le (C17 Labs)
·
·
it's a clay template
Harvey Le (C17 Labs)
·
·
Bo (Clay) Brian (Clay) can you help. getting fed up with having to scroll through all of our templates to find what I need cause I can't search like before. the search before was way better imp
Brian (Clay)
·
·
Hey Harvey! We updated the enrichment panel UI to include narrowing down by template type and category - curious where the additional friction is coming from 🙏
Harvey Le (C17 Labs)
·
·
I found that last time - if i just search the name of my template - it would come up easily
Harvey Le (C17 Labs)
·
·
not seeing it with this
Brian (Clay)
·
·
Searching for personal templates is on our radar, but in the interim you can go directly to the action, press browse templates, and search there as a workaround 🙏
Brian (Clay)
·
·
Apologies for the friction
1

Channeled
APP
·
·
We haven't recently changed our enrichment search function. However, if you're experiencing issues with an enrichment not running, there are a few things you can try: 1. Double-click on the row. If it shows "waiting for its inputs," click "re-run this cell." 2. Alternatively, toggle the auto-update off and on again, then accept the run prompt. This will update all rows. 3. If you're using the "Find local businesses" feature and want to stop it, look for a "stop updates" button at the bottom left of the screen. If these steps don't resolve your issue, please provide more details about the specific problem you're encountering. If you need further assistance, you can request human support by clicking on "Talk to a person."
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Summiya
·
·
where did yu saved your template? if you have saved your template in claygent,then goto claygent then browse template ,you can find your template there
Harvey Le (C17 Labs)
·
·
it's a clay template
Harvey Le (C17 Labs)
·
·
Bo (Clay) Brian (Clay) can you help. getting fed up with having to scroll through all of our templates to find what I need cause I can't search like before. the search before was way better imp
Brian (Clay)
·
·
Hey Harvey! We updated the enrichment panel UI to include narrowing down by template type and category - curious where the additional friction is coming from 🙏
Harvey Le (C17 Labs)
·
·
I found that last time - if i just search the name of my template - it would come up easily
Harvey Le (C17 Labs)
·
·
not seeing it with this
Brian (Clay)
·
·
Searching for personal templates is on our radar, but in the interim you can go directly to the action, press browse templates, and search there as a workaround 🙏
Brian (Clay)
·
·
Apologies for the friction
1