Urgent: Seeking Advice on Expiring Credits for Client Project

Hi! Need some credit help, I'm about to lost 9,870 credits from expiration, they expire so quick 😞 I saved these up for a current client project, but the client is postponing the proj two weeks or so - past my expiration period. Is there any way I can keep these, would hate to see 10k credits go to waste and need them for a proj!

6 comments

AJ C.
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Bruno R.
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Hi Alexander, thanks for reaching out. I'm happy to roll these credits over into the next billing period. Can you ping this thread again once your plan renews? We'll make sure to top your account up accordingly. I hope this was helpful. If there's anything else I can assist you with, please let me know!
AJ C.
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Yep it just renewed!
Tanvi R.
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Hi Alexander, thanks for reaching out! Just added those credits backs to your account. Let me know if you have any other questions!
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