.png){kind=logo}
getting “Internal Server Error” on slack
getting “Internal Server Error” on slack
To resolve this issue, first check if your Slack integration is properly set up. You'll need to: 1. Go to Settings > Connections in Clay 2. Reconnect your Slack account by signing in via OAuthIf you're still experiencing issues after reconnecting, you may need to request help from a human agent to investigate the specific cause of the internal server error. Source: Slack integration overview | Documentation | Clay University
the error is while pushing leads to instantly
There seems to be a misunderstanding in your question. The Instantly integration in Clay is used directly through the Clay platform, not through Slack. To properly push leads to Instantly: 1. Go to your Clay workspace 2. Add an Instantly enrichment to your table 3. Configure the enrichment with: • Your Instantly account selection • The campaign ID • Required lead information (email at minimum) • Any custom variables neededIf you're experiencing an error, double-check that: ** You're using the correct column names from your Clay table ** All required fields are properly mapped * Custom variables are already added to the campaign in InstantlyIf you continue experiencing issues after verifying these settings, you should request help from a human agent for further investigation. Sources: Instantly integration overview | Documentation | Clay University Push Data To Your Email Sequencer [Clay 101] - Clay University
Hi Kaushik K.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Hey there, It looks like Instantly experienced a brief issue on their side, where they incorrectly returned an "Internal Server Error", even though the leads were likely added successfully. Here’s what you can do to ensure everything is in order: 1. Check your campaigns – Verify if the leads were added successfully. 2. If leads are missing, retry the action – Retrying is completely safe. 3. Expect a confirmation message – If the lead already exists in the campaign, you’ll see a "Failed to add lead to campaign" message with an appropriate error, ensuring no duplicates. Thanks for your patience, and feel free to reach out if you have any questions!