Heyo. I have a quite weird problem. I have an existing Leadlist and i want it to enrich it with Clay. When i search it with "Find People" somehow there appear "random" companies. Like Google from a domain like something.com. Is there a bug or miss i anything. (Did the same with a different list but there it worked)
The "Find People" feature is designed to layer on top of company data, so it needs proper company identifiers like domains or company names to work accurately. [1]
If you're seeing random companies like Google appearing when searching domains like "something.com", it sounds like there might be an issue with how the domains are formatted or the data quality in your lead list. [2]
Can you check if your domain column has clean, properly formatted domains (like "company.com" without extra text or URLs)? Also, what does your current lead list look like - are you starting with company domains or trying to find people without company data first?
I already normalized the domains
Since you've normalized the domains but still see random companies appearing, this could be a data matching issue. Find People requires proper company identifiers to work accurately. [1]
Try checking if your domain column contains clean domains without extra text, protocols, or URLs. The feature layers on top of company data, so it needs exact domain matches. [2]
You might also want to verify that your domains are being recognized correctly by our system. Can you share what one of your normalized domains looks like and what random company result you're getting for it?
can i message you privately for savety reasons
I understand your privacy concerns. This chat is already private between you and our support team. You can safely share your domain examples and the incorrect company matches you're seeing here - this will help me troubleshoot the Find People issue you're experiencing. [1]
If you prefer additional privacy or need more detailed assistance, you can ask to speak with a human agent who can help investigate this data matching problem further.
Is that what you were looking for?
yes
Thanks for confirming. Could you please share an example of one of your normalized domains and the unexpected company that appears? This will help me understand the issue better and assist you further.
eg Rahul Priyadarshi Rahul Priyadarshi Product Manager Berlin, Berlin, Germany mypetsitters.de https://www.linkedin.com/in/rahul-priyadarshi-35789b5b/ But this guy is working at google
This looks like a data matching issue. Find People requires proper company identifiers to work accurately - it layers on top of company data. [1]
The person you found (Rahul) shows "mypetsitters.de" as the domain but works at Google, which suggests the domain data in your lead list might not match the person's actual current employer. [2]
This can happen when:
The domain data is outdated
The person changed jobs but the original data wasn't updated
There's a mismatch between the domain and the person's current company
Try verifying that your domain column contains the correct, current domains for the companies where you want to find people. [3] You might need to update your lead list with more current company information before running Find People.
Is that what you were looking for?
If you still need help resolving the data matching issue with your lead list, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any other challenges you’re facing?
How is the Domain outdated if i can reach it?
Why has everyone at mypetsitters changed to google?
In my origin list are only domain names
The domain being reachable doesn't mean the people data is current. Find People pulls from a snapshot of data that may not reflect recent job changes. [1]
If everyone from mypetsitters.de shows as working at Google, this suggests the people data in our database is outdated or there's a data matching issue. Since you're starting with just domain names, Find People needs to match those domains to current employee data, which can be inaccurate. [2]
Try using company enrichment first to get current company information, then run Find People on that enriched data for better accuracy.
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