i think i was overcharged credits

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APP
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Looks like you're still looking for help.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Bruno R.
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Hi Miguel, thanks for reaching out. It looks like you spent most of your credits in these three tables: 1. You spent 7556 credits in this table: https://app.clay.com/workspaces/217721/tables/t_2bfKjokYptY5 2. This table set you back 5001 credits: https://app.clay.com/workspaces/217721/tables/t_wjnEWnvpoCi3 3. You also spent 3985 credits on this table: https://app.clay.com/workspaces/217721/tables/t_6xJrUdewYQNq Let me know if this helps narrow down what may have caused the credit spend you were describing here. Happy to help you investigate this further as needed!
Miguel M.
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was this all just today?
Miguel M.
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i'm specifically speaking about today. i was trainined of about 10-12k credits within a 30 min window) when it should have only been around 6k given the estimation clay gave me
Miguel M.
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can i get those 6k credits refunded to me?
Bruno R.
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Went ahed and refunded you for those credit Miguel! Let me know if this is reflected on your end as well.
Miguel M.
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yes, thank you!

Channeled
APP
·
·
Looks like you're still looking for help.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Bruno R.
·
·
Hi Miguel, thanks for reaching out. It looks like you spent most of your credits in these three tables: 1. You spent 7556 credits in this table: https://app.clay.com/workspaces/217721/tables/t_2bfKjokYptY5 2. This table set you back 5001 credits: https://app.clay.com/workspaces/217721/tables/t_wjnEWnvpoCi3 3. You also spent 3985 credits on this table: https://app.clay.com/workspaces/217721/tables/t_6xJrUdewYQNq Let me know if this helps narrow down what may have caused the credit spend you were describing here. Happy to help you investigate this further as needed!
Miguel M.
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was this all just today?
Miguel M.
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·
i'm specifically speaking about today. i was trainined of about 10-12k credits within a 30 min window) when it should have only been around 6k given the estimation clay gave me
Miguel M.
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·
can i get those 6k credits refunded to me?
Bruno R.
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·
Went ahed and refunded you for those credit Miguel! Let me know if this is reflected on your end as well.
Miguel M.
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yes, thank you!