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Help Needed: Sending Data from Clay to Pipedrive with Custom Fields

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Hey guys, I want to send data from Clay to pipedrive. I am missing some custom fields and I cannot send people to Pipedrive. I just receive Error with "bad" request". Could you help me here? Thanks!

Help Needed: Sending Data from Clay to Pipedrive with Custom Fields | Clay

4 comments

· Sorted by Oldest

Channeled
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To resolve the "bad request" error when sending data to Pipedrive, here are the key steps to follow: 1. Ensure proper field mapping: • Verify that your Clay fields match the correct field types in Pipedrive (text, number, date, etc.) • Make sure you're using either existing Pipedrive fields or properly set up custom fields 2. When setting up the integration: • Remove null and undefined values from the request to prevent errors from empty fields • Double-check that all required fields are populated 3. For custom fields: • All custom fields in Pipedrive are accessible within the Clay platform • When creating or updating records, make sure to properly map your custom fields in the integration setupIf you continue experiencing issues after trying these steps, please ask for human support to help troubleshoot your specific configuration. Sources: HTTP API with JWT authentication | Documentation | Clay University Pipedrive integration overview | Documentation | Clay University Salesforce integration overview | Documentation | Clay University
Channeled
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
owen (Clay)
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Hey Philipp, thanks for reaching out. Happy to help here, do you mind sending the link (url) to the table so we can take a look? https://downloads.intercomcdn.com/i/o/w28k1kwz/1347419411/65baf32e1d2a789ffba395c6d35c/CleanShot+2025-01-22+at+_42I1FzxXHf%402x.png?expires=1738334700&signature=476ea6d0dfbb9abbdd018227eaadbd6b94082fc4397f3295fc292a416b159b4e&req=dSMjEc1%2FlIVeWPMW1HO4zVws4pk0DlCvgvYjA82bedCrTA%3D%3D%0A
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.