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Troubleshooting Company Name Population Issues in Spreadsheet | Clay

Troubleshooting Company Name Population Issues in Spreadsheet

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Hi there! Wondering how to populate company names in the company column so it doesn't just fill with "Company"? It was working yesterday but not today.. 😅

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10 comments

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Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
LuisArturo
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Hey there William thanks for reaching out, could you post a link to the table so that we can take a look at what is going here? Also have you tried running the cells in this column again to see if they update the Company name in that manner? https://downloads.intercomcdn.com/i/o/1178417272/0754bfc13021ac7b531afeeb/image.png?expires=1726184700&signature=e7e4befe96e73d90d0e8cf6f8963b2c1098a6aa1439ce7526ea3321945cffd24&req=dSEgHs1%2FmoNYW%2FMW1HO4zZF2IqBCs3oCT5EQ7FX1oYetm3heK%2Fyoo803xg0c%0AcufX%0A
William C.
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I don't have a link right now but can send to you tomorrow. we uploaded our own company list with names and websites but then when we populate and search for people at those companies it deletes the name?
LuisArturo
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Interesting, this should still return the company name within the Column even if its from a list of companies you entered in for the Company table.
William C.
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yea it was working on wednesday but tuesday did not
William C.
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Hey LuisArturo, I tried to force run the column to populate company names but it just generates "company" into the row again
William C.
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What other solutions do you have
LuisArturo
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Alright was able to solve this for you, this occurs when the Column containing the Company name in the Company Column, is not titled "Name". Changing this column to name allows the feature to return all of the Company Names rather just the word Company. Here is a loom that goes into detail on this: https://www.loom.com/share/187f45045f554669a2535bd54d6f3826 https://downloads.intercomcdn.com/i/o/1179567484/10ad5391c7332a7406d26f16/image.png?expires=1726263000&signature=0c58252d0b92e7372340db71cb68c057f0144a89135c9022e492cde9963c7879&req=dSEgH8x4moVXXfMW1HO4zYQ3UsUFCD9KsiGhf85u4D%2FoMsjxC3DvI9QxODlM%0AFD%2FX%0A
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi William C.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: