Issue with Searching for People in Slack: Need Assistance

Pradip k.

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Hi guys, I am not able to search people.. is there something I did wrong here?

3 comments

· Sorted by Oldest

Channeled
APP
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I'm sorry you're having trouble searching for people in Clay. Let's go through the process to make sure you're on the right track: 1. Navigate to your workspace 2. Click "Create new" → "Table" → "Find people" 3. This will open the Find People search interface 4. Set your search parameters (e.g., job title, location) 5. Import the results to a new table If you're still having issues, it might help to check: ** Are you using the correct search parameters? ** Is your account properly set up? If you need more guidance, we have resources like our Clay 101 demo video and Find People Overview that might be helpful. If the problem persists, please request human assistance by clicking on "Talk to a person" for more personalized support.
Sources: Find People overview | Documentation | Clay University Find People [Clay 101] - Clay University
Tanvi R.
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Hi Pradip, thanks for reaching out! Could you try a hard refresh and then run this action again? I just tested this in my workspace and see it's working correctly. Mac: ** Chrome and/or Firefox = Press Cmd + Shift + R ** Safari = Press Cmd + Option + R PC: * Chrome, Firefox, Microsoft Edge = Press Ctrl + F5
Channeled
APP
·
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Channeled
APP
·
·
I'm sorry you're having trouble searching for people in Clay. Let's go through the process to make sure you're on the right track: 1. Navigate to your workspace 2. Click "Create new" → "Table" → "Find people" 3. This will open the Find People search interface 4. Set your search parameters (e.g., job title, location) 5. Import the results to a new table If you're still having issues, it might help to check: ** Are you using the correct search parameters? ** Is your account properly set up? If you need more guidance, we have resources like our Clay 101 demo video and Find People Overview that might be helpful. If the problem persists, please request human assistance by clicking on "Talk to a person" for more personalized support.
Sources: Find People overview | Documentation | Clay University Find People [Clay 101] - Clay University
Tanvi R.
·
·
Hi Pradip, thanks for reaching out! Could you try a hard refresh and then run this action again? I just tested this in my workspace and see it's working correctly. Mac: ** Chrome and/or Firefox = Press Cmd + Shift + R ** Safari = Press Cmd + Option + R PC: * Chrome, Firefox, Microsoft Edge = Press Ctrl + F5
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.