Clay Icon

Account Issues: Unexpected Changes Detected Since Yesterday

·
·

Good morning, are there any issues currently cause since yesterday my account looks like this.

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    We're not aware of any widespread issues affecting Clay accounts at the moment. However, there are a few things you can try to resolve the problems you're experiencing: 1. Clear your browser cache and refresh the view. This can often resolve persistent error messages. 2. If you're having trouble exporting data, try logging out of Clay and logging back in. This refreshes your session token and can fix export-related errors. If these steps don't resolve the issue, could you please provide more details about the specific problems you're seeing? This will help us better assist you. If you need further help, you can request human assistance by clicking on "Talk to a person".

  • Avatar of Daniel K.
    Daniel K.
    ·
    ·

    Hi there, thanks for reaching out! We recently made some updates to the dashboard homepage, and we hope you’re enjoying the new look. If you run into any issues or notice anything that’s not working quite right, please don’t hesitate to let us know. If there's anything else I can assist you with, please let me know! 😊 Have a great Wednesday, Daniel

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.