Issues with Downgrading Clay Plan in Settings

·

we are trying to downgrade to a smaller Clay plan, but when we do so in the settings, it doesnt seem to update

· Sorted by Oldest

Yanick
·
·
we are choosing the smaller plan here and hit the blue button
Loading attachments
Yanick
·
·
but in our plan settings it still shows as following:
Loading attachments
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.

Yanick
·
·
we are choosing the smaller plan here and hit the blue button
Loading attachments
Yanick
·
·
but in our plan settings it still shows as following:
Loading attachments
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.