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Issue with Automatic Mobile Number Enrichment Consuming Credits | Clay

Issue with Automatic Mobile Number Enrichment Consuming Credits

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Hey, I ran a find mobile number enrichment in my table. It was ran only for 100 leads, I did it manually. Now I logged into my account and seems like it automatically ran enrichment for the rest of the leads (even though there was no action from me) and burned 6k+ credits. Any chance I can revert those changes?

2 comments

· Sorted by Oldest

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I understand your concern about the unexpected credit usage. Unfortunately, we can't directly revert the changes or restore the credits used for the mobile number enrichment. To prevent this in the future, you can: 1. Test enrichments on a few rows before updating the entire table. 2. Turn off auto-update for your table by clicking the three-dot icon next to the table name and selecting the auto-update option. For the Datagma integration specifically, auto-update is set to run every 24 hours by default. You can toggle this off to avoid unintended updates. If you need more credits, we offer credit top-ups at 50% more than your plan's typical cost per credit. If you need further assistance, please request to talk to a person in this chat.
Source: Datagma integration overview | Documentation | Clay University
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