.png){kind=logo}
I filled out the enterprise form yesterday .
I filled out the enterprise form yesterday .
Thank you for filling out the enterprise form. Our team typically reviews these forms promptly. However, we don't have a specific system for checking the status of submitted forms. Rest assured that if your form was successfully submitted, our team will be in touch with you shortly to discuss your enterprise needs. If you haven't heard back from us within a few business days and would like an update, please request to speak with a human agent in this chat. They'll be able to assist you further with your inquiry.
Was that helpful?
Susan K.··How much are excess credits, if you surpass your allotment ?
If you need more credits beyond your plan's allotment, we offer credit top-ups. These excess credits cost 50% more than the typical cost per credit in your existing plan. You can purchase these top-ups directly from your billing modal, and they'll be added to your balance instantly without changing your plan or billing cycle. If you find yourself consistently needing more credits, upgrading to the next tier in your pricing plan might be more cost-effective.
Did that answer your question?
- Susan K.··
Yes!
I'm glad I could help. Let me know if you have any other questions.
Great! Let me know if there's anything else I can assist you with.
- Susan K.··
If you pay to enrich a contact with webinars they held on a topic but there arent any do you pay for the search or only if there is a result?
We charge credits for API calls made to our providers, even if no valid data is returned. However, if a provider refunds us due to inability to deliver valid data, we'll refund those credits back to you. For specific enrichment actions like webinars, you can check our refund policy to see if it's included. If you need more credits, we offer credit top-ups at 50% more than your plan's typical cost per credit.
Was that helpful?
We haven't heard back, so we're going to go ahead and close this out. Feel free to click the "Talk to a Human" button above if you still need help!