Troubleshooting TrustRadius Intent Data Integration with Clay

·

Hi -- trying to pull in TrustRadius intent data with an API key we have -- but no categories are populating in Clay. We've confirmed TrustRadius API works, so it seems like a Clay issue.

2 comments

Channeled
APP
·
·
Based on the information available, when using TrustRadius with Clay, you need to specify certain parameters for the integration to work properly. When using the "Find Companies with Buying Intent" source, you need to configure inputs like: ** Activity type label ** Activity date ** Main object vendor ** Main object category ** Account details (size, revenue, sector, industry) ** Limits for companies and activities If categories aren't populating, it's likely that one or more of these required parameters haven't been properly configured. Try reviewing your setup and ensure all necessary fields are completed. If you continue experiencing issues, please share more details about your specific configuration so we can troubleshoot further.
Sources: Find Companies with Buying Intent with TrustRadius | Clay.com TrustRadius integration | Documentation | Clay University
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.