Fixing 'Failed to Create Waterfall' Error in Mobile Phone Lookup

David D.

getting a random 'failed to create waterfall' error when attemping to load in a mobile phone lookup.

10 comments

David D.
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David D.
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https://app.clay.com/workspaces/362610/tables/t_Co5Kau7vzgEr/views/gv_AjrXMxEsHPmh
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To resolve this issue, try these steps: 1. Make sure you're setting up the waterfall correctly: • Click "Add Column > Add Enrichment" • Search for "Waterfall" • Select the mobile phone data point you want to add • Click "Save" and run 2. Check that you've provided the required input data: • A LinkedIn URL (preferred method) OR • An email address if no social URL is available 3. If you're still getting the error, verify that: • Your text inputs are properly formatted with quotes • There are no extra commas at the end of entries • The data format is correctIf the issue persists after trying these steps, please request human support for further assistance. Sources: Datagma integration overview | Documentation | Clay University Waterfall FAQ: Why am I seeing the "failed to parse body" error when using the HTTP API enrichment?
David D.
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request human support
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Daniel K.
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Hey David! 🎉 Happy new year! I noticed that you hit the enrichment column limit, so I went ahead and increased it from 30 to 35. You should be all set to add the phone waterfall now! If you need any more help, just give me a shout! 😊 Wishing you a fantastic Thursday! Daniel
David D.
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thank you! is 35 the max for all table enrichments?
Daniel K.
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David - we currently limit tables to 50k rows, 70 columns, and 30 enrichments per table. We can bump it if you need more on the columns or enrichment side. Btw, great to see joinhampton using Clay :) Hope you getting a good enough of value out of it! Let me know if you hit a snag with anything. Cheers, Daniel
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Hi David D.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thank you so much for sharing your feedback David D.!