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Impact of Downgrading from Pro to Explorer on Credits

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Will I lose my credits if I downgrade from Pro ($2,000) to Explorer ($349)?

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    Channeled
    APP
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    ๐Ÿ’ค You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!

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    Tomi F.
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    Hello Theo! When you downgrade plans, your account is subject to the credit rollover policy of your new plan. For example, if you have 20k credits and downgrade to a plan that allows up to 5k credits, your workspace will have 10k credits when the billing cycle resets, so some credits will be lost. In your case, I can add all the credits back after your cycle resets so you have an extra month to use them. Let me know if this is something you'd find helpful.

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    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

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    Channeled
    APP
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    Hi Theo K.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: