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Troubleshooting Email Output Column Configuration Error in Clay

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Hi Clay team, when trying to configure my email output column, I get the following error. This is the table: https://app.clay.com/workspaces/397233/workbooks/wb_YY6noj7bkasS/tables/t_eYCjCrAAR9DP/views/gv_4ANJTgXYfx5E

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Troubleshooting Email Output Column Configuration Error in Clay | Clay

4 comments

· Sorted by Oldest

Channeled
APP
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There are a few common reasons why you might be getting an error with your email output column: 1. If you're seeing a "missing input" error, check that you're using the correct column names from your table. For example, you might need to use a "validated work email" column instead of a generic "email" column. 2. For "write to table" issues, errors can occur when there's invalid or conflicting data, such as writing to a deleted column or sending data to a table that references another table. If the problem persists, try these troubleshooting steps: ** Delete the affected column ** Create a fresh column * Re-map your data to the write-to-other table (ensure auto-dedup is activated in the other table) You can also try using the Force Run option in your table settings, though this may take time depending on your table size.
Sources: Write to Other Table | Documentation | Clay University Push Data To Your Email Sequencer [Clay 101] - Clay University
Sem Kleton
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https://app.clay.com/workspaces/397233/workbooks/wb_YY6noj7bkasS/tables/t_eYCjCrAAR9DP/views/gv_4ANJTgXYfx5E I get this same issue when trying to edit other email writing columns. As soon as I click on "edit column" I get a syntax error
Bo (Clay)
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Sem — sorry about this, it looks like we’ve got a bug. I’ve escalated it to our engineering team and we’ll follow up as soon as we have more info. In the meantime, feel free to run another one (or wait it out). This usually happens when there’s a syntax issue in the code that causes a crash — I’ve flagged that to the team.
Bo (Clay)
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Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.