Signal Clay Table Malfunction: Assistance Needed

·

Scarlett M.
·
·
I can help you come DM
Clay
APP
·
·
To get human assistance with your signal clay table issue, click on "Talk to a person" in this chat to request human support. While we don't schedule 1-on-1 demos, we host live product walkthroughs three times a week where you can ask questions and get help with specific issues. You can also join our Slack community for additional support.
Sources: Where can I get customer support? - FAQ | Clay.com FAQ | Clay.com
Sam W.
·
·
https://app.clay.com/workspaces/664998/workbooks/wb_0sz0u5azJRWVfZVHcdr/tables/t_0sz0u5bdXgBDmHwK4T9/views/gv_0sz0u5bZddJ7PgKTrqy
Scarlett M.
·
·
Sam W. Come DM
Clay
APP
·
·
Hi Sam, Thanks for reaching out to support. I took a look at your table, and it looks like the issue is with your signal input configuration in the run settings—the run condition isn’t being met. Here’s why:
The condition is checking whether the "AI/Machine Learning Mention" field is set to "yes" (case-insensitive). Right now, the value is "no," so it doesn’t meet the condition. To fix this, you’ll need to update that field to "yes." Since the condition is returning false, the signal isn't triggering as expected. Let me know if that clears things up! Best, Nicole