Help Needed: Connecting OpenAI API with Clay - Encountering Errors

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Hello - can anyone please help me to connect my OpenAI api with Clay. This is the error I'm getting, though I have the enterprise license for chatgpt (attached) thank you

5 comments

Channeled
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Felix V.
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Rishabh K. I had the same error a while back, try using GPT 4o mini. Get a new API key for mini and try that.
Rishabh K.
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thanks!
Bruno R.
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Hi Rishabh, thanks for reaching out. It looks like you're experiencing issues related to your API usage tier - your chatgpt enterprise license will be separate to this. Can you share a screenshot of the lower section of the page at this URLso I can take a look at you tier? For context - we now require 30,000 TPM (tokens per minute) for ChatGPT columns and 450,000 TPM for Claygent. If you’re trying to use Claygent with a model lower than Tier 2, it won’t work. However, ChatGPT will still work fine in these cases. You can check your ChatGPT usage or limits at the following links: • Usage • Limits • Usage Tiers Their support team will always grant you the request if you have prepaid the minimum amount required and they’ll be quick to assist if you need to increase your limits or troubleshoot any issues.
Channeled
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Hi Rishabh K.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: