heyy, anyone having problems with the mail providers?

Yes, there have been some challenges with email providers recently. We've noticed that email providers like Google and Microsoft have strengthened their algorithms, making it more difficult for emails to reach their intended recipients. This has led to deliverability issues for some of our users. If you're experiencing specific problems with your email campaigns or Clay's email-related features, could you provide more details about the issues you're facing? This will help us better understand your situation and provide more targeted assistance.

Source: Why we're pivoting our Clay agency from outbound to CRM enrichment - The GTM with Clay Blog

I apologize, but I don't have specific information about the error you're encountering. To help you resolve the issue, we need more details about the error you're seeing when running email-related features in Clay. Our email features include email waterfalls for finding and validating work emails. These waterfalls use multiple data providers to maximize coverage and minimize cost. By default, we use ZeroBounce for email validation, but you can choose a different provider if needed. Could you please provide more information about the specific error message or issue you're experiencing? This will help me give you more targeted assistance in resolving the problem.

Sources: Enrich People (Waterfalls) [CRM Enrichment] - Clay University Enrich People (Waterfalls) [Clay 101] - Clay University

To resolve issues with email waterfalls in Clay, you can try the following: 1. Check your email validation provider: We use ZeroBounce by default, but you can choose a different provider if needed. 2. Adjust email validation settings: By default, catch-all emails are marked as valid. If you want to be more conservative, enable the "only mark safe to send" option to exclude catch-all emails. 3. Review your waterfall configuration: Ensure you've set up the email waterfall correctly to maximize coverage and minimize cost across our 10+ data providers. If you're still experiencing problems, please provide more details about the specific error or issue you're facing. If you need further assistance, you can request human help by clicking on "Talk to a person."

Sources: Enrich People (Waterfalls) [CRM Enrichment] - Clay University Enrich People (Waterfalls) [Clay 101] - Clay University

I'm sorry to hear you're having trouble with the email waterfalls. To troubleshoot this issue: 1. Check your waterfall configuration: Ensure it's set up correctly to use our 10+ data providers. 2. Verify your email validation provider: We use ZeroBounce by default, but you can choose a different one if needed. 3. Review email validation settings: Consider adjusting the "only mark safe to send" option if you want to exclude catch-all emails. If these steps don't resolve the issue, please provide more details about any error messages you're seeing. For further assistance, you can request human help by clicking on "Talk to a person."

Sources: Enrich People (Waterfalls) [Clay 101] - Clay University Enrich People (Waterfalls) [Automated Outbound] - Clay University

I'm sorry to hear you're having trouble with email waterfalls. To troubleshoot: 1. Check your waterfall configuration: Ensure it's set up correctly to use our 10+ data providers. 2. Verify your email validation provider: We use ZeroBounce by default, but you can choose a different one if needed. 3. Review email validation settings: Consider adjusting the "only mark safe to send" option if you want to exclude catch-all emails. If these steps don't resolve the issue, please provide more details about any error messages you're seeing. For further assistance, you can request human help by clicking on "Talk to a person."

Sources: Enrich People (Waterfalls) [Clay 101] - Clay University Enrich People (Waterfalls) [Automated Outbound] - Clay University