Issues with ClearoutPhone API: Missing Input and Invalid Phone Errors | Clay

Issues with ClearoutPhone API: Missing Input and Invalid Phone Errors

Hello, I have a problem with the ClearoutPhone API. Most of my API calls came back with a "Missing input" "phone number is blank" when the cell is not empty and the format of the phone is correct or Invalid Input "Phone number and country code do not match" from one cell to another when country code and phone format are the same

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Maxence G.
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https://app.clay.com/workspaces/10307/tables/t_k4quEEaDhG93/views/gv_c3WjTK5YmBwd
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To resolve these errors with ClearoutPhone API calls, here are a few key steps to ensure proper phone number validation: 1. First, try using our Normalize Phone Number formatter to standardize your phone numbers. This will convert them into proper e164, international, and national formats before sending them to ClearoutPhone. 2. When using ClearoutPhone, make sure to: • Include the country code for non-US numbers • Verify the phone number format is correct • Double-check that the country code matches the phone number 3. For the normalization process: • Input the phone number you want to normalize • Specify the country code (if not provided, it defaults to "US") • Run the normalization before sending to ClearoutPhone If you continue experiencing issues after trying these steps, you may want to request human support for further troubleshooting.
Sources: ClearoutPhone integration overview | Documentation | Clay University Normalize Phone Number with Clay Formatters Clay formatters overview | Documentation | Clay University
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Was that helpful?
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To resolve these ClearoutPhone API errors, follow these steps: 1. First, use our Normalize Phone Number formatter to standardize your phone numbers before sending them to ClearoutPhone: • Input the phone number you want to normalize • Specify the country code (if not provided, it defaults to "US") • The formatter will convert numbers into proper e164, international, and national formats 2. When using ClearoutPhone, ensure: • Country codes are included for non-US numbers • Phone numbers are properly formatted 3. If you're still getting parsing errors, check for: • Extra spaces in the input • Hidden characters • Proper syntax and punctuation The Normalize Phone Number formatter will help standardize your phone numbers and improve the accuracy of ClearoutPhone validation.
Sources: Clay formatters overview | Documentation | Clay University ClearoutPhone integration overview | Documentation | Clay University Normalize Phone Number with Clay Formatters HTTP API with JWT authentication | Documentation | Clay University
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Maxence G.
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Unfortunately is does not solve my issue
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I apologize that I couldn't solve your issue. You can rephrase your question, or talk to our team.
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