Request for Refund Due to Workbook Bug Impacting Credits Usage

This workbook had a bug where a "write to other table" column ran despite me saying not to. The table it wrote to had enrichments that ate up ~8,000 credits. Is there any way I could get those refunded?https://app.clay.com/workspaces/12842/workbooks/wb_NanyoXGBz9sD/tables/t_V53E7NHuSkHS/views/gv_vUXUrTFg6jyo

· Sorted by Oldest

Owen C.
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Hey Drake, thanks for reaching out! Looking into this right now
Owen C.
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Hey Drake, on our end we see that 6,355 credits were spent on the table where the data was being written to. Just refunded those credits for you! Let me know how else we can assist. :)
Drake T.
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Thank you so much! I appreciate the help!
Owen C.
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Of course, feel free to reach out with any other questions or concerns. :)
Channeled
APP
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Hi Drake T.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Owen C.
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Hey Drake, thanks for reaching out! Looking into this right now
Owen C.
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·
Hey Drake, on our end we see that 6,355 credits were spent on the table where the data was being written to. Just refunded those credits for you! Let me know how else we can assist. :)
Drake T.
·
·
Thank you so much! I appreciate the help!
Owen C.
·
·
Of course, feel free to reach out with any other questions or concerns. :)
Channeled
APP
·
·
Hi Drake T.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: