Request for Help on Retrieving Clay Credits

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I need assistance for a request to retrieve clay credits, anyone that could help?

· Sorted by Oldest

Channeled
APP
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To retrieve or purchase Clay credits, you have a couple of options: 1. For one-time additional credits: • Go to Settings > Plans & billing • Click on "Purchase credits" • Select from the given options or enter a custom value • Click "Continue" to complete the purchase 2. To view your remaining credits: • Go to Settings > Plans & billing • Your remaining credits will be listed under your current plan If you need more credits regularly, consider upgrading your plan for increased monthly credit allocation. Note that credit top-ups cost 50% more than the typical cost per credit on your existing plan. If you need further assistance, please request human help by clicking on "Talk to a person".
Sources: Purchase Credits and View Amount of Credits Left for the Month Credits | Documentation | Clay University
Ljubica G.
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I will need human assistance here 😄
Channeled
APP
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Hello Ljubica! Thanks for reaching out! Did you accidentally spend credits somewhere? Would love to know more about your situation to best help you!
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Channeled
APP
·
·
To retrieve or purchase Clay credits, you have a couple of options: 1. For one-time additional credits: • Go to Settings > Plans & billing • Click on "Purchase credits" • Select from the given options or enter a custom value • Click "Continue" to complete the purchase 2. To view your remaining credits: • Go to Settings > Plans & billing • Your remaining credits will be listed under your current plan If you need more credits regularly, consider upgrading your plan for increased monthly credit allocation. Note that credit top-ups cost 50% more than the typical cost per credit on your existing plan. If you need further assistance, please request human help by clicking on "Talk to a person".
Sources: Purchase Credits and View Amount of Credits Left for the Month Credits | Documentation | Clay University
Ljubica G.
·
·
I will need human assistance here 😄
Channeled
APP
·
·
Hello Ljubica! Thanks for reaching out! Did you accidentally spend credits somewhere? Would love to know more about your situation to best help you!
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.