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AI Email Model Configuration Dropdown Issue | Clay

AI Email Model Configuration Dropdown Issue

·Dec 22, 2024 10:06 PM·

The model configuration drop down in my AI-email is not working https://app.clay.com/workspaces/439929/workbooks/wb_iJ5GmFCofPKA/tables/t_WmYvW7hkYSQu/views/gv_KgQyAGThcPJa

7 comments

· Sorted by Oldest

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To use AI functionality in email drafting, you'll need to ensure: 1. You have selected an AI model (e.g., gpt-4o-mini) from the model configuration dropdown 2. Your account is properly connected to access the AI featuresIf you're still experiencing issues with the dropdown, please ask for human support to help troubleshoot your specific situation. Source: Message drafting overview | Documentation | Clay University
Mathew I.
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Bo (.
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Hey, thanks for reaching out - That's because there isn't any AI enrichment within the enrichment. You would need to add it and from there you'll be able to select it :)- Happy Holidays 🎄
Mathew I.
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Got it -- thanks Bo. Would be clearer if that config only appeared if there is an AI snippet included -- but makes sense!
Bo (.
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Totally understand. Thanks for pointing this out :)
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Hi Mathew I.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: