Recovering Expired Pro Plan Credits: Need Assistance?

Is there any way to get my credits back if they didn't rollover? My Pro Plan expired 11/7 and I lost 10,000 credits. Can I get help recovering them?

· Sorted by Oldest

Clay Support
APP
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When your Pro Plan expired on 11/7, your credits were forfeited because you no longer had an active paid plan to support the rollover.
However, you can restore those lost credits by upgrading back to your previous Pro Plan or higher. If you upgrade to a higher-tier plan, previously forfeited rollover credits associated with the higher plan will be restored.
If you need further help with this, just ask to speak to a human.
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help with recovering your credits or have any other questions, I’m here to assist. Would you like to provide more details about what you’re trying to resolve?

Clay Support
APP
·
·
When your Pro Plan expired on 11/7, your credits were forfeited because you no longer had an active paid plan to support the rollover.
However, you can restore those lost credits by upgrading back to your previous Pro Plan or higher. If you upgrade to a higher-tier plan, previously forfeited rollover credits associated with the higher plan will be restored.
If you need further help with this, just ask to speak to a human.
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help with recovering your credits or have any other questions, I’m here to assist. Would you like to provide more details about what you’re trying to resolve?