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Issue with Email Waterfall: Request for Refund Credits | Clay

Issue with Email Waterfall: Request for Refund Credits

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I just built this email waterfall. I asked Clay to run 10 rows. And it's randomly lots of other rows in the table with random providers throughout the waterfall. Very frustrating. I'd appreciate a refund credits too please; https://app.clay.com/workspaces/16336/workbooks/wb_oKwMaUV58Mxc/tables/t_sxxxEzrDxTUa/views/gv_UcqropeTkecA

2 comments

Daniela D.
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Hey Penn! Sorry about this. Happy to help✨. I just added those credits back. It looks like you have a custom waterfall. To confirm, It did not follow the set order and ran all rows instead of 10? We'll run some tests to replicate this issue and get back with an update. Apologies for the inconvenience🙏🏾.
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.