Clay S. started a ‘Work Email’ waterfall and seeing ‘Awaiting Callback’ after hours. This is a new workspace and this is the only enrichment or action I have taken (https://app.clay.com/workspaces/11327/tables/t_E6gRzSYysKV5/views/gv_kPo5i3JAUMyG) Thoughts?
👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
icy peas? yeah i have had that as well
nono clay supports that, just click edit on the last column you show here and remove it from the order
Hey, thanks for reaching out! 😊 “Awaiting Callback” means we’re waiting for the data provider to return their results. They experienced some downtime yesterday, but if you click on the “Work Email” column (the waterfall results column) and select edit, you’ll be able to delete it. Let me know if you need further assistance!
Hey Bo (., Could you help me out? Just wasted couple of k's worth of credits on IcyPeas after removing it from the waterfall according to your instructions.. 😅 https://app.clay.com/workspaces/137191/tables/t_zkEBA5ic75TH/views/gv_QiuBWHKXpazS
Hey Grant – Yep, I’ve added them back for you! 😊 Let me know if you need any more help, otherwise, we’ll go ahead and close this thread.
Yeah I got mines back at least.
Yes, Grant! I’ve also just added them back now. Let me know if anything is missing! 😊
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!