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How to Fix OpenAI API Rate Limit Error When Connecting to Clay

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Hi Guys, I'm trying to connect my openAI account with Clay, however, I keep getting this error about my API: "The rate limits associated with your OpenAI API key are too low to run this action with the selected model. See "Increasing your limits" here." Who knows how to fix this?

How to Fix OpenAI API Rate Limit Error When Connecting to Clay | Clay

8 comments

· Sorted by Oldest

Channeled
APP
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Isi Adima
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Update: I think I just became tier 2 (paid over 50 dllrs.) Still getting the same error, but that's because I have to wait 7 days, right? Can someone confirm?
Tanvi (Clay)
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Hi Isi, thanks for reaching out. The tier upgrade should be reflected immediately. If you believe you have upgraded to tier 2 but are not seeing the tokens reflected, I reccomend reaching out to their support team. They will always grant you the request if you have prepaid the minimum amount required and they’ll be quick to assist if you need to increase your limits or troubleshoot any issues.
Isi Adima
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Thank you Tanvi for the support. I think this is the reason:
Loading attachments
Isi Adima
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Guess I have to wait another 6 days before I'm tier 2 as first successful payment was yesterday
Tanvi (Clay)
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Yep, looks like you are tier 1 right now. Thanks for sharing this screenshot, good to know so I can help other customers in the future as well! 😊
Channeled
APP
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Hi Isi Adima! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Isi Adima
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Was already hoping the screenshot would help!!