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    Channeled
    APP
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    πŸ’€ You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!

  • Avatar of Isi A.
    Isi A.
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    Update: I think I just became tier 2 (paid over 50 dllrs.) Still getting the same error, but that's because I have to wait 7 days, right? Can someone confirm?

  • Avatar of Tanvi R.
    Tanvi R.
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    Hi Isi, thanks for reaching out. The tier upgrade should be reflected immediately. If you believe you have upgraded to tier 2 but are not seeing the tokens reflected, I reccomend reaching out to their support team. They will always grant you the request if you have prepaid the minimum amount required and they’ll be quick to assist if you need to increase your limits or troubleshoot any issues.

  • Avatar of Isi A.
    Isi A.
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    Thank you Tanvi for the support. I think this is the reason:

  • Avatar of Isi A.
    Isi A.
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    Guess I have to wait another 6 days before I'm tier 2 as first successful payment was yesterday

  • Avatar of Tanvi R.
    Tanvi R.
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    Yep, looks like you are tier 1 right now. Thanks for sharing this screenshot, good to know so I can help other customers in the future as well! 😊

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    Hi Isi A.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Isi A.
    Isi A.
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    Was already hoping the screenshot would help!!