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I need more credits for the month--i am on pro plan, help!

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I need more credits for the month--i am on pro plan, help!

  • Avatar of Tanvi R.
    Tanvi R.
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    ยท

    Hi Peter, thanks for reaching out! Happy to help here. How many more credits do you need?

  • Avatar of Peter J.
    Peter J.
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    we need at ~30K more credits this month

  • Avatar of Peter J.
    Peter J.
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    ยท

    but dont want to pay the hefy price and would rather tap into end of year credits

  • Avatar of Tanvi R.
    Tanvi R.
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    ยท

    Got it Peter, I'm happy to process an early renewal of your pro plan if that would be helpful?

  • Avatar of Peter J.
    Peter J.
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    what does this mean?

  • Avatar of Peter J.
    Peter J.
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    ยท

    does this mean we pay more?

  • Avatar of Tanvi R.
    Tanvi R.
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    ยท

    Hey Peter, your current Pro Plan is set to renew credits on Dec 1. Instead of waiting til Dec 1, what I can do for you is process your plan's renewal now so that you don't have to wait until Dec 1 for your credits to refresh at your set price. Another option here is purchasingcredit top-ups, which would be $720 for 30,000 more credits. Happy to proceed with whichever option you prefer, let me know what you think!

  • Avatar of Peter J.
    Peter J.
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    ยท

    Yes, would be great to get early renewal!! thank you